dim88 Terms & Conditions

Definitions

In these Terms & Conditions the following definitions apply throughout:

• "dim88", "we", "us", "our" refers to the operator of the platform accessible at https://dim88.cam and all associated sub-domains and mobile web interfaces.
• "Platform" means the dim88 website, its mobile browser interface, all gaming products, sportsbook services, live casino tables, and any other feature accessible under the dim88.cam domain.
• "Player", "you", "your" refers to any individual who has registered, or is in the process of registering, an account on the Platform.
• "Account" means the individual registered account held by a Player on the Platform, denominated in Indonesian Rupiah (IDR).
• "Balance" means the total of real-money funds and bonus funds credited to a Player's Account at any given time.
• "Bonus" means any promotional credit, free bet, free spin, cashback award, or other non-cash incentive granted by dim88 to a Player subject to applicable wagering requirements.
• "KYC" (Know Your Customer) refers to the identity and age-verification process conducted by dim88 before approving a Player's first withdrawal request.
• "Wagering Requirement" means the minimum number of times a Bonus amount must be staked before any winnings derived from that Bonus may be withdrawn.
• "Prohibited Jurisdiction" means any country or territory from which access to the Platform is restricted by applicable law or by dim88's own compliance policies.
• "WIB" means Western Indonesia Time (UTC+7), the default time zone for all Platform deadlines, draw schedules, and customer-service hours unless stated otherwise.

Eligibility

To open and maintain an Account on the dim88 Platform you must satisfy all of the following eligibility criteria at all times:

• You must be a natural person aged 21 years or older. dim88 does not permit minors to register or to use any portion of the Platform under any circumstances.
• You must be a resident of Indonesia or otherwise located in a jurisdiction where access to and use of the Platform is not prohibited by applicable local law.
• You must have legal capacity to enter into a binding agreement under applicable law.
• You must not be a current or former employee, director, officer, contractor, agent, or close family member of any of the above, of dim88 or any affiliated company.
• Your Account must not have been previously suspended, terminated, or permanently closed by dim88 for any reason including but not limited to fraud, abuse, or breach of these Terms & Conditions.

Account Registration

To register a dim88 Account you must provide accurate, complete, and current information including your full legal name as it appears on your Indonesian National Identity Card (KTP), date of birth, a valid email address, and an active Indonesian mobile number. The following additional terms apply to Account registration:

• One account per person. Each natural person is permitted to hold exactly one Account on the Platform. Opening duplicate, secondary, or supplementary accounts — whether under the same identity or under a different identity — is strictly prohibited and constitutes a material breach of these Terms & Conditions.
• One account per household / device. Where multiple Accounts are detected operating from the same IP address, device, or bank account, dim88 reserves the right to investigate and, if appropriate, close one or more of those Accounts.
• Accuracy of information. You are responsible for maintaining accurate registration data at all times. Any change to your name, contact details, or payment method must be reported to dim88 support promptly. dim88 is not liable for losses arising from outdated or inaccurate registration information.
• Account security. Your username and password are personal to you and must not be shared with any third party. dim88 will never ask for your full password via email, live chat, or any other communication channel. You are solely responsible for all activity conducted through your Account.
• Credential compromise. If you believe your Account credentials have been compromised, you must notify dim88 support immediately and change your password without delay.

KYC Verification

dim88 is required to verify the identity and age of every Player before processing the Player's first withdrawal request. The KYC process may also be triggered at any time at dim88's discretion as part of ongoing account monitoring. The standard documentation required is:

• A clear, unobstructed photograph or scan of your valid Indonesian National Identity Card (KTP) showing your full name, date of birth, and photograph.
• A selfie photograph of you holding your KTP next to your face (liveness check).
• Proof of the payment method used — for bank transfers, a screenshot or statement showing your account name and account number matching the name on your KTP; for e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), confirmation of the registered mobile number matching your Account.

Documents must be in colour, legible, and unexpired. dim88 reserves the right to request additional documentation if the submitted materials are insufficient to complete verification. Withdrawal requests will remain on hold until KYC is successfully completed. dim88 will use reasonable endeavours to complete KYC review within two (2) business days of receiving complete documentation.

Deposits & Withdrawals

All Account transactions on the Platform are conducted exclusively in Indonesian Rupiah (IDR). dim88 currently supports the following deposit and withdrawal methods:

• Bank Transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The following terms govern all deposit and withdrawal transactions:

• Minimum deposit: Rp 10.000 (or such other minimum as published on the Platform at the time of transaction).
• Minimum withdrawal: Rp 50.000 (or such other minimum as published on the Platform at the time of transaction).
• Platform fees: dim88 does not charge platform-side fees on standard deposits or withdrawals. Third-party processing fees, if any, are the responsibility of the Player.
• Withdrawal processing time: Approved withdrawals are typically processed within one (1) to four (4) business hours after KYC completion. Processing times may be extended during peak periods, Indonesian public holidays, or if additional verification is required.
• Same-method policy: Withdrawals must be returned to the same payment method used to make the most recent deposit of equivalent or greater value, unless dim88 support approves an alternative arrangement in writing.
• Bonus-locked funds: Funds credited as part of a Bonus promotion are subject to the applicable Wagering Requirement before they may be withdrawn. Attempting to withdraw bonus-locked funds before meeting the Wagering Requirement will result in the forfeiture of the outstanding bonus balance.
• Currency: dim88 does not accept deposits in foreign currencies. Any transfer received in a currency other than IDR will be declined and returned at the sender's cost.

Bonuses & Promotions

dim88 offers a range of welcome bonuses, reload bonuses, cashback promotions, free spins, and seasonal offers to eligible Players. All bonuses are subject to the following general terms, in addition to any promotion-specific terms published at the time the offer is communicated:

• Bonuses are available to verified Players who are 21 years of age or older and who are in good standing on the Platform.
• Each bonus promotion may be claimed once per Player, per household, per IP address, and per device, unless the promotion terms explicitly state otherwise.
• The standard Wagering Requirement for deposit-match bonuses on dim88 is 20x the bonus amount, unless a different multiplier is stated in the specific promotion terms.
• Wagering requirements must be met within the validity period stated for the relevant bonus. Bonus funds that have not been played through within the validity period will be removed from the Account automatically.
• Certain games may contribute less than 100% toward Wagering Requirement completion, or may be excluded from bonus wagering entirely. The game-contribution table is published on the relevant promotion page.
• dim88 reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice. Where a Player has already accepted a bonus offer and begun wagering toward the Wagering Requirement, that requirement will be honoured at the rate stated at the time of acceptance.
• Bonuses obtained through abuse, collusion, use of multiple accounts, exploitation of software errors, or any other prohibited conduct will be voided and the relevant Account may be suspended.

Betting & Game Rules

The following rules apply to all betting and gaming activity on the dim88 Platform:

• Sportsbook: Bets are accepted on events listed in the dim88 sportsbook at the odds displayed at the time the bet is placed. Bets are binding once confirmed by the Platform. In the event of an event cancellation, postponement beyond a 24-hour window, or void outcome as determined by the relevant sporting body, affected bets will be settled at odds of 1.00 (stake returned). dim88's sportsbook covers BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, and other major markets.
• Live Casino: All live casino games — including baccarat, Dragon Tiger, roulette, blackjack, and Sic Bo — are operated by licensed third-party studio providers including Evolution Gaming, Pragmatic Play Live, and Microgaming. Game outcomes are determined by the studio's certified random processes and are outside dim88's direct control. In the event of a technical disconnection during a live game round, the outcome will be recorded as settled by the studio system at the time of disconnection.
• Slots: Slot games on the Platform use independently audited Random Number Generators (RNGs). Return-to-Player (RTP) percentages are published by each game's provider and are not adjusted by dim88. Slot gacor (high-RTP or high-volatility slot games) are identified where possible, but past payout performance does not guarantee future results.
• Errors: In the event of a manifest error in published odds, game parameters, or software output, dim88 reserves the right to declare the affected bets or game rounds void and to restore affected Account balances to their pre-error state. dim88 will not be liable for winnings generated through manifest errors.

Responsible Gaming

dim88 is committed to promoting responsible gaming across all player interactions. The following responsible gaming provisions are in effect on the Platform:

• Age restriction: All Players must be 21 years of age or older. dim88 enforces this requirement through mandatory KYC verification.
• Self-exclusion: Any Player may request self-exclusion from the Platform at any time by contacting dim88 support. Self-exclusion periods range from 30 days to permanent closure. During a self-exclusion period, the Player's Account will be suspended and no marketing communications will be sent.
• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their Account at any time through the responsible gaming settings page or by contacting support. Deposit limit reductions take effect immediately; increases take effect after a mandatory 48-hour cooling-off period.
• Time-out: Players may apply a temporary suspension (time-out) to their Account for periods of 24 hours, 7 days, 14 days, or 30 days.
• Reality checks: Players may enable session-duration notifications that remind them of the time elapsed during a gaming session.
• Support: If gambling is causing financial hardship or emotional distress, please contact dim88 support immediately or speak to a qualified counsellor.

For comprehensive guidance on responsible gaming tools, please visit our dedicated Responsible Gaming page.

Prohibited Conduct

The following conduct is strictly prohibited on the dim88 Platform. Any Player found to have engaged in prohibited conduct may have their Account suspended or permanently closed, their Balance forfeited, and the matter referred to relevant authorities:

• Opening, operating, or using more than one Account on the Platform.
• Providing false, misleading, or third-party identity information at registration or during KYC.
• Using the Platform for any form of money laundering, fraud, or financial crime.
• Exploiting software errors, bugs, or glitches to generate winnings outside normal game parameters.
• Using automated scripts, bots, artificial intelligence tools, or any other software to automate betting or gameplay activity.
• Colluding with other Players or with Platform staff to gain an unfair advantage.
• Engaging in arbitrage betting strategies designed to guarantee a profit regardless of outcome using bonus funds.
• Using chargebacks or payment disputes as a mechanism to recover funds already wagered on the Platform.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or any other circumvention technology.
• Sharing Account credentials with, or allowing access to the Account by, any third party.

Intellectual Property

All content on the dim88 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, and software — is the property of dim88 or its content suppliers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial gaming purposes only. This licence does not permit you to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any Platform content in any medium without dim88's prior written consent.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software forming part of the Platform.
• Use dim88's trademarks, brand names, or logos in any manner that implies endorsement or affiliation without prior written approval.

Limitation of Liability

To the maximum extent permitted by applicable law:

• The Platform is provided on an "as is" and "as available" basis without warranty of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• dim88 does not guarantee uninterrupted or error-free access to the Platform. Scheduled and unscheduled maintenance, network outages, and third-party service failures may affect Platform availability.
• dim88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including loss of profits, loss of data, or loss of goodwill, even if dim88 has been advised of the possibility of such damages.
• dim88's total aggregate liability to any Player in connection with any claim arising from or related to these Terms & Conditions or the Player's use of the Platform shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.
• Nothing in these Terms & Conditions shall limit dim88's liability for death or personal injury caused by its own negligence, or for fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.

Account Suspension & Closure

dim88 reserves the right to suspend or permanently close any Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraud, money laundering, identity theft, or any other criminal activity.
• Receipt of a chargeback or payment dispute from the Player's bank or payment provider.
• Inactive Account — an Account with zero balance that has not recorded a login for a continuous period of 12 months may be closed at dim88's discretion with prior notice sent to the registered email address.
• A Player's voluntary request to close their Account.

On closure of an Account, any verified real-money balance remaining after deduction of any bonus-locked or disputed funds will be returned to the Player via the most recently used payment method, subject to completion of any outstanding KYC requirements.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which dim88 holds its operating licence. By accepting these Terms & Conditions, you consent to the non-exclusive jurisdiction of the competent courts of that jurisdiction for the resolution of any dispute arising out of or in connection with these Terms & Conditions or your use of the Platform.

Nothing in this clause shall prevent dim88 from seeking interim or emergency relief in any court of competent jurisdiction to protect its rights or property, or to enforce any security or payment obligation.

Amendments

dim88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made, dim88 will provide at least seven (7) days' advance notice by publishing the revised Terms & Conditions on this page and, where practicable, by sending a notification to the registered email address of active Players.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised Terms & Conditions, you must cease using the Platform and may request Account closure in accordance with Clause 12.

Contact Us

If you have any questions about these Terms & Conditions, or if you wish to exercise any right described herein (including the right to request self-exclusion, close your Account, or lodge a complaint), please contact the dim88 support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the Platform.
• Email: [email protected] (plain text — not a clickable link).

dim88's Indonesian-speaking support agents are on duty around the clock across WIB, WITA, and WIT time zones. Response times via live chat are typically under five minutes during standard operating hours.